Learn the 'must have' information for working with Indigenous people and get started on the right foot.
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An Arrilla representative will be in contact when courses are available for enrolment.
It’s important that you feel knowledgeable and confident when engaging with Indigenous people or projects; this introductory course will give you the fundamental ‘must have’ information in order to get you started on the right foot. The course will give you a greater understanding of and appreciation for Aboriginal and Torres Strait Islander people and culture, help to clarify and demystify Indigenous matters, and will provide an entry-point for developing practical tools for the workplace.
The course is perfect for:
1. Understand the importance and relevance of Indigenous cultural competency, diversity and unconscious bias in the workplace. Explore its effects on leadership and workplace effectiveness. Learn about the differences and similarities between Aboriginal and Torres Strait Islander peoples and culture.
2. Understand how our shared history, particularly colonisation and government policies, have impacted on Indigenous people and the workplace today.
3. Clarify the facts from the fallacies for those wishing to better understand Indigenous culture and people to enable more informed decisions and discussions on this topic in the workplace.
4. Understand the context for an improved relationship and outcomes between Indigenous Australians and the wider community.
5. Learn how and when to use terms referring to Indigenous people.
6. Understand the value of working with – and investing in – Indigenous talent.
2. The Source and the Indigenous Story
3. The Essentials
4. Diversity and Similarity
6. The Business Case
This course is designed to introduce you to Indigenous Australians, their culture and our shared history while giving you practical knowledge and skills in order to work more effectively with Indigenous people, or while working on Indigenous projects or strategies. Opening up to learning about Indigenous culture is an important step in anyone’s journey toward becoming a better co-worker and leader. Understanding more about Indigenous culture can improve your collaboration skills and capacity for innovation as you become more open and receptive to ideas from divergent places.
As an introduction to the Indigenous space, Ms Shelley Reys AO will begin by walking you through the fundamental and “must have” information to increase your general knowledge, such as definitions, common terms and titles, and identity. She will then delve into the diversity of Indigenous people to help you understand the differences between each Indigenous community or person, breaking the misconception that Indigenous people and communities are a single homogenous group. While the course explores diversity, Shelley also covers similarities among Indigenous people. Observing this common ground can be the lynchpin to developing practical, mutually beneficial solutions for the workplace.
The penultimate section is a historical summary giving greater insight into how historical facts have affected the relationship between Indigenous people and the wider community, and the position that Aboriginal and Torres Strait Islander people find themselves in today. This information is designed to help you and your organisation when considering how you might employ, retain, procure from and work with Indigenous people and/or work in the Indigenous area with greater success.
Finally, Shelley will present a fresh business case explaining why organisations can and should be involved in the Indigenous area. Spoiler alert: It is a win-win for organisations and Indigenous communities as both prosper from the social and economic benefits.
This course is designed to be highly practical. It replaces the guesswork with useful facts. It challenges beliefs. It can support career and personal development by reducing unconscious bias and building skills and leadership capacity. It can support you to make more informed decisions and to have more informed discussions thereby giving you greater confidence when working in the Indigenous space. And as we all move forward with greater skill and confidence, we move closer towards the nation’s goal of closing the gap between us.
Ms Shelley Reys AO is an Indigenous woman of the Djiribul people and a respected Indigenous specialist, strategist and service provider.
While she works with all sectors of the community, she is best known for her work with corporate Australia in helping them achieve their goals and advance with confidence. She is also known for her work with the national apology to ‘the stolen generations’ and the broader national Reconciliation movement, both of which she played a formal role.
She was awarded the Order of Australia (AO) in June 2012 for ‘distinguished service to the Indigenous community, to reconciliation and social inclusion, and as an advocate for improved educational, health and employment opportunities for Aboriginal and Torres Strait Islander people.’ In 2013, The Australian Financial Review named Shelley as one of their ‘100 Women of Influence.’
Who is the target audience?
This course is for the Australian workforce and as it is a workplace-specific resource.
The course is perfect for:
What happens after the course?
This training course has been developed with the support of
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Participatory learning that is practical, challenging, engaging and positive.
Complimentary to Arrilla’s digital Indigenous Cultural Competency sessions for the broader workforce, we also offer face-to-face sessions for special groups who require a personalised facilitation experience for their organisation.
"This was a fantastic session which helped me overcome some bias and better deal with Indigenous staff and situations for better outcomes for the business."
Commonwealth Bank of Australia.
"I learnt compassion and empathy in relation to Indigenous issues, rather than just information on the topic. I learnt more from this five hour session than I ever did from (anywhere) else."
"(The facilitator) was very approachable - made us comfortable to ask/say anything. She was very informed and conveyed information in an 'easy to understand' and 'relate to' way."
"I learnt more than expected. I walk away with a very broad understanding and I know how to put that into practice now. I was challenged in a positive way, in a supportive environment."
A building and construction firm.
"It was one of the most informative and interesting training courses I have attended. I only wish is that all Qantas staff could have this opportunity."
"(The facilitator) did a great job of illustrating Indigenous issues and how the past links to the present. She did well in making the information relevant to modern issues and workplace culture."
Department of housing.
"I came to this workshop with zero knowledge about Indigenous cultures in Australia but I am going back with a bag full of knowledge."
Arrange a consultation to suit your organisation’s specific requirements.
Do you have a project where success hinges on the ability to collaborate with Indigenous communities? Do Aboriginal and/or Torres Strait Islander people make up a valuable part of your stakeholder group?
Seemingly straight-forward tasks can be made more difficult or time-consuming without the right advice, networks and partner. Arrilla brings a wealth of experience to the table and encourages genuine partnerships; Indigenous communities and all sectors of the wider community working together.
We aim to observe appropriate protocol, target the right people, ask the right questions and deliver a clear understanding of the task at hand. We go on to translate outcomes clearly that support you in order to make more informed decisions.
Ultimately, it’s about ensuring that Indigenous cultural aspirations co-exist with your organisation’s objectives, image and reputation. Let us help you, as we’ve helped others.
"Arrilla has been the benchmark of excellence in service and performance for two decades. Shelley's unwavering commitment to commercial success that enables her to provide free professional advice and support to organisation's that otherwise couldn't afford it has had a lasting impact on Aboriginal and Torres Strait Islander organisation's across Australia. Anyone in business, government or the community sector that is serious about making a real and lasting contribution to the lives of Indigenous Australians should be talking to Arrilla."Jason Glanville, Indigenous Leader
"Reconciliation Australia engaged Arrilla to provide Cultural Awareness and Competency training to all of our staff. Shelley's content was exceptionally engaging and useful for us. It covered the key social issues of the past century and linked it with the contemporary issues of today and their impact in a very practical sense. We would highly recommend Arrilla to anyone who seeks to raise their awareness about Aboriginal and Torres Strait Islander issues in the workplace, and elsewhere".
CEO, Reconciliation Australia
"Working with Shelley, we conducted highly praised cultural awareness training across our entire executive leadership team. On a broader level, Shelley's advice and guidance has helped us shape the direction of IHG's commitment to creating real opportunities for Aboriginal and Torres Strait Islanders. For us, Shelley is a valuable and commendable partner of choice".
Bruce McKenzie, COO, The Intercontinental Hotel Group (IHG).
"Arrilla has been the benchmark of excellence in service and performance for two decades. Shelley's unwavering commitment to commercial success that enables her to provide free professional advice and support to organisations that otherwise couldn't afford it has had a lasting impact on Aboriginal and Torres Strait Islander organisations across Australia. Anyone in business, government or the community sector that is serious about making a real and lasting contribution to the lives of Indigenous Australians should be talking to Arrilla".
Jason Glanville, Indigenous Leader
Contact Arrilla - Please complete this form or email us at info(at)arrilla.com.au