DIGITAL INDIGENOUS CULTURAL COMPETENCY TRAINING

Learn the 'must have' information for working with Indigenous people and get started on the right foot.

GAIN THE KNOWLEDGE YOU NEED TO WORK MORE EFFECTIVELY WITH THE INDIGENOUS COMMUNITY.

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GAIN THE KNOWLEDGE YOU NEED
TO WORK MORE EFFECTIVELY WITH
THE INDIGENOUS COMMUNITY.

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Arrilla’s Digital Indigenous Cultural Competency Course is designed to raise your knowledge in order to work more effectively with Indigenous colleagues, customers, companies and communities, or while working on Indigenous projects or strategies.

It’s important that you feel knowledgeable and confident when engaging with Indigenous people or projects; this introductory course will give you the fundamental ‘must have’ information in order to get you started on the right foot. The course will give you a greater understanding of and appreciation for Aboriginal and Torres Strait Islander people and culture, help to clarify and demystify Indigenous matters, and will provide an entry-point for developing practical tools for the workplace.


So what makes Arrilla Digital different to other online providers?

  • For workplaces, Arrilla provides a unique Impact Measurement and Evaluation model that will help you track progress in changed behaviours, attitudes and actions in the workplace. It will reveal valuable insights into how the training is being applied, support you in assessing workforce skill gaps and help you to report on progress. This is an Australian first in Indigenous cultural competency.

  • Our digital training meets WCAG accessibility standards which means that it’s accessible to a wider range of people with disabilities, including blindness, deafness, and learning disabilities. Everyone deserves to have access to this valuable information. Again, this is an Australian first in Indigenous cultural competency.

  • Arrilla is a leading organisation in the field of workplace-specific Indigenous Cultural Competency training.

  • For over two decades Arrilla has specialised in delivering Indigenous Cultural Competency training and enjoys an enviable reputation.

  • Arrilla brings over two decades of experience in the Aboriginal and Torres Strait Islander landscape to this resource. Your course facilitator, Ms Shelley Reys AO, was awarded the Order of Australia for her work in the Indigenous arena and named the Australian Financial Review’s ‘100 Women of Influence’.

  • Arrilla works on a unique social business model and, therefore, when you use Arrilla’s services you’re making a meaningful contribution to related pursuits in the Aboriginal and Torres Strait Islander arena. Our business charter is “to provide services to those that can afford them in order to provide services to those less able to pay."
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    "Be a part of the next generation of effective workers who are not just emotionally intelligent, but are also culturally intelligent."

    This course is for the Australian workforce and as it is a workplace-specific resource.

    The course is perfect for:

  • Senior managers and executives seeking to lead effective teams with confidence.
  • Those working at the cutting edge of diversity, leadership and innovation.
  • HR practitioners, Reconciliation Action Plan developers and those who develop or manage other Indigenous strategies.
  • Employers of staff or procurers of goods and services from Indigenous businesses.
  • People who work with or manage staff on a day-to-day basis.
  • Organisations with a strong customer focus, and
  • People who simply want to contribute to the communities in which they work in a practical way.
  • Key Learning Areas.

    1. Understand the importance and relevance of Indigenous cultural competency, diversity and unconscious bias in the workplace. Explore its effects on leadership and workplace effectiveness. Learn about the differences and similarities between Aboriginal and Torres Strait Islander peoples and culture.
    2. Understand how our shared history, particularly colonisation and government policies, have impacted on Indigenous people and the workplace today.
    3. Clarify the facts from the fallacies for those wishing to better understand Indigenous culture and people to enable more informed decisions and discussions on this topic in the workplace.
    4. Understand the context for an improved relationship and outcomes between Indigenous Australians and the wider community.
    5. Learn how and when to use terms referring to Indigenous people.
    6. Understand the value of working with – and investing in – Indigenous talent.

    Course Curriculum.

    1. Introduction
    2. The Source and the Indigenous Story
    3. The Essentials
    4. Diversity and Similarity
    5. History
    6. The Business Case


    Course Summary.

    This course is designed to introduce you to Indigenous Australians, their culture and our shared history while giving you practical knowledge and skills in order to work more effectively with Indigenous people, or while working on Indigenous projects or strategies. Opening up to learning about Indigenous culture is an important step in anyone’s journey toward becoming a better co-worker and leader. Understanding more about Indigenous culture can improve your collaboration skills and capacity for innovation as you become more open and receptive to ideas from divergent places.

    As an introduction to the Indigenous space, Ms Shelley Reys AO will begin by walking you through the fundamental and “must have” information to increase your general knowledge, such as definitions, common terms and titles, and identity. She will then delve into the diversity of Indigenous people to help you understand the differences between each Indigenous community or person, breaking the misconception that Indigenous people and communities are a single homogenous group. While the course explores diversity, Shelley also covers similarities among Indigenous people. Observing this common ground can be the lynchpin to developing practical, mutually beneficial solutions for the workplace.

    The penultimate section is a historical summary giving greater insight into how historical facts have affected the relationship between Indigenous people and the wider community, and the position that Aboriginal and Torres Strait Islander people find themselves in today. This information is designed to help you and your organisation when considering how you might employ, retain, procure from and work with Indigenous people and/or work in the Indigenous area with greater success.

    Finally, Shelley will present a fresh business case explaining why organisations can and should be involved in the Indigenous area. Spoiler alert: It is a win-win for organisations and Indigenous communities as both prosper from the social and economic benefits.

    This course is designed to be highly practical. It replaces the guesswork with useful facts. It challenges beliefs. It can support career and personal development by reducing unconscious bias and building skills and leadership capacity. It can support you to make more informed decisions and to have more informed discussions thereby giving you greater confidence when working in the Indigenous space. And as we all move forward with greater skill and confidence, we move closer towards the nation’s goal of closing the gap between us.

    "At the end of the day, we all benefit from Indigenous cultural competency."


    Course Facilitator.

    Ms Shelley Reys AO is an Indigenous woman of the Djiribul people and a respected Indigenous specialist, strategist and service provider.

    While she works with all sectors of the community, she is best known for her work with corporate Australia in helping them achieve their goals and advance with confidence. She is also known for her work with the national apology to ‘the stolen generations’ and the broader national Reconciliation movement, both of which she played a formal role.

    She was awarded the Order of Australia (AO) in June 2012 for ‘distinguished service to the Indigenous community, to reconciliation and social inclusion, and as an advocate for improved educational, health and employment opportunities for Aboriginal and Torres Strait Islander people.’ In 2013, The Australian Financial Review named Shelley as one of their ‘100 Women of Influence.’

    FAQs

    Who is the target audience?
    This course is for the Australian workforce and as it is a workplace-specific resource.


    The course is perfect for:

  • Senior managers and executives seeking to lead effective teams with confidence.
  • Those working at the cutting edge of diversity, leadership and innovation.
  • HR practitioners, Reconciliation Action Plan developers and those who develop or manage other Indigenous strategies.
  • Employers of staff or procurers of goods and services from Indigenous businesses.
  • People who work with or manage staff on a day-to-day basis.
  • Organisations with a strong customer focus, and
  • People who simply want to contribute to the communities in which they work in a practical way.

  • What happens after the course?

  • You will be provided with regular data, information, knowledge and wisdom about how to move towards cultural competency and beyond. You will also receive updates about new courses that will help you take the next steps.

  • This training course has been developed with the support of

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    Check back shortly for updates.

    We'll notify you when Arrilla Online courses are accepting enrolments.

    FACE-TO-FACE INDIGENOUS CULTURAL COMPETENCY TRAINING

    Participatory learning that is practical, challenging, engaging and positive.

    ARRILLA'S TRAINING COURSES ARE PRACTICAL CHALLENGING ENGAGING AND POSITIVE EXPERIENCES.

    Complimentary to Arrilla’s digital Indigenous Cultural Competency sessions for the broader workforce, we also offer face-to-face sessions for special groups who require a personalised facilitation experience for their organisation.


    We are best known for our:

  • Leadership sessions for senior leaders who wish to lead with confidence and articulate the business case more effectively. These are exclusively designed for Chairs, boards, CEOs, CFOs, COOs and Executives.

  • Middle and lower management sessions for those who wish to build and manage effective teams.

  • Strategic developer sessions for Human Resource Practitioners and Diversity specialists, and for those who are charged with creating or delivering Indigenous outcomes within their organisation, such as Reconciliation Action Plans or Indigenous Engagement Strategies.
  • So what makes Arrilla’s personalised sessions different to others?

  • Arrilla is a leading organisation in the field of workplace-specific Indigenous Cultural Competency training.

  • For over two decades Arrilla has specialised in delivering Indigenous Cultural Competency training and enjoys an enviable reputation.

  • Arrilla brings over two decades of experience in the Aboriginal and Torres Strait Islander landscape. Your course facilitator, Ms Shelley Reys AO, was awarded the Order of Australia for her work in the Indigenous arena and named the Australian Financial Review’s ‘100 Women of Influence’.

  • Arrilla’s unique style makes for an effective experience. Our participants report it to be “unbiased yet powerful”, “measured and profoundly articulate”, “highly sophisticated” and “an effective method for understanding and interpreting the lessons for our business”.

  • Arrilla works on a unique, social business model. When appointing Arrilla you’re making a meaningful contribution to related pursuits in the Aboriginal and Torres Strait Islander arena. Our business charter is “to provide services to those that can afford them in order to provide services to those less able to pay."

  • We deliver to all kinds of organisation's and a diverse set of sectors.

  • "This was a fantastic session which helped me overcome some bias and better deal with Indigenous staff and situations for better outcomes for the business."

    Commonwealth Bank of Australia.

    "I learnt compassion and empathy in relation to Indigenous issues, rather than just information on the topic. I learnt more from this five hour session than I ever did from (anywhere) else."

    Qantas Airways.

    "(The facilitator) was very approachable - made us comfortable to ask/say anything. She was very informed and conveyed information in an 'easy to understand' and 'relate to' way."

    Australia Post.

    "I learnt more than expected. I walk away with a very broad understanding and I know how to put that into practice now. I was challenged in a positive way, in a supportive environment."

    A building and construction firm.

    "It was one of the most informative and interesting training courses I have attended. I only wish is that all Qantas staff could have this opportunity."

    Qantas Airways.

    "(The facilitator) did a great job of illustrating Indigenous issues and how the past links to the present. She did well in making the information relevant to modern issues and workplace culture."

    Department of housing.

    "I came to this workshop with zero knowledge about Indigenous cultures in Australia but I am going back with a bag full of knowledge."

    KPMG.

    CONSULTING SERVICES WITH SHELLEY REYS

    Arrange a consultation to suit your organisation’s specific requirements.

    SHELLEY REYS HAS WORKED DIRECTLY WITH POWERFUL LEADERS FOR OVER 20 YEARS.

    Building partnerships and supporting projects.

    Do you have a project where success hinges on the ability to collaborate with Indigenous communities? Do Aboriginal and/or Torres Strait Islander people make up a valuable part of your stakeholder group?

    Seemingly straight-forward tasks can be made more difficult or time-consuming without the right advice, networks and partner. Arrilla brings a wealth of experience to the table and encourages genuine partnerships; Indigenous communities and all sectors of the wider community working together.

    We aim to observe appropriate protocol, target the right people, ask the right questions and deliver a clear understanding of the task at hand. We go on to translate outcomes clearly that support you in order to make more informed decisions.

    Ultimately, it’s about ensuring that Indigenous cultural aspirations co-exist with your organisation’s objectives, image and reputation. Let us help you, as we’ve helped others.

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    Qantas Television Campaign, ‘I Still Call Australia Home’

  • Arrilla helped to deliver the creative elements during pre-production.
  • Assessed the appropriateness of various locations in central Australia.
  • Worked with the traditional owners of the Torres Strait Islander language, Kala Lagaw Ya, and negotiated its commercial use.

  • Australia Day and The Australian of the Year Awards.

  • Vice-Chairman and member of the board for over 9 years.
  • Defined, refined and promoted Indigenous goals and public messaging in a manner that responded to the sensitive nature of Australia’s national day, January 26.
  • Advanced programs in order to be more inclusive and respectful, as well as celebratory.
  • Supported the development of meaningful engagement for the national body and the state networks.
  • Supported the development of its first Reconciliation Action Plan.
  • Supported marketing, promotions, events, public speaking and press.

  • Reconciliation Australia

  • Inaugural Co-Chairperson and member of the board for 10 years.
  • Defined, refined and promoted a reconciled nation which responds to the aspirations of Indigenous Australians and the wider community.
  • Supported marketing, promotions, events, public speaking and press. This includes ‘See the Future With Fresh Eyes’ campaign.
  • Supported the development of the Reconciliation Action Plan (RAP) program and promoted best-practice across all sectors.
  • Supported the anniversary celebrations of the 1967 referendum.
  • Supported the delivery of parliament’s apology to ‘the stolen generations’.

  • Intercontinental Hotel Group, Reconciliation Action Plan and property acquisition.

  • Supported the development of IHG’s first Reconciliation Action Plan.
  • Supported the development and pitch to manage a resort on Aboriginal-owned land.
  • Facilitation with key staff across Australia and Asia.
  • Refined Indigenous objectives, business objectives and internal messaging.
  • Clarified the business case.
  • Delivered a major launch in the Northern Territory, on mangrove waters.

  • Feature Film, Around the Block'.

  • Indigenous content specialist.
  • Brokered the participation of local Aboriginal people as ongoing consultants to the production team.
  • Supported the Director with ongoing advice at the creative, pre-production and production phases.

  • Lend Lease, Reconciliation Action Plan.

  • Supported the development of their refreshed Reconciliation Action Plan.
  • Facilitation with key staff.
  • Reaffirmed messaging and high-order objectives.
  • Clarified lessons learnt, the fresh business case and opportunities for the future.
  • "Arrilla has been the benchmark of excellence in service and performance for two decades. Shelley's unwavering commitment to commercial success that enables her to provide free professional advice and support to organisation's that otherwise couldn't afford it has had a lasting impact on Aboriginal and Torres Strait Islander organisation's across Australia. Anyone in business, government or the community sector that is serious about making a real and lasting contribution to the lives of Indigenous Australians should be talking to Arrilla."

    Jason Glanville, Indigenous Leader

    CLIENT FEEDBACK FROM INDUSTRY LEADERS

    "Reconciliation Australia engaged Arrilla to provide Cultural Awareness and Competency training to all of our staff. Shelley's content was exceptionally engaging and useful for us. It covered the key social issues of the past century and linked it with the contemporary issues of today and their impact in a very practical sense. We would highly recommend Arrilla to anyone who seeks to raise their awareness about Aboriginal and Torres Strait Islander issues in the workplace, and elsewhere".

    CEO, Reconciliation Australia

    "Working with Shelley, we conducted highly praised cultural awareness training across our entire executive leadership team. On a broader level, Shelley's advice and guidance has helped us shape the direction of IHG's commitment to creating real opportunities for Aboriginal and Torres Strait Islanders. For us, Shelley is a valuable and commendable partner of choice".

    Bruce McKenzie, COO, The Intercontinental Hotel Group (IHG).

    "Arrilla has been the benchmark of excellence in service and performance for two decades. Shelley's unwavering commitment to commercial success that enables her to provide free professional advice and support to organisations that otherwise couldn't afford it has had a lasting impact on Aboriginal and Torres Strait Islander organisations across Australia. Anyone in business, government or the community sector that is serious about making a real and lasting contribution to the lives of Indigenous Australians should be talking to Arrilla".

    Jason Glanville, Indigenous Leader

    JUST A HANDFUL OF THE CLIENTS WE'VE ASSISTED OVER THE PAST 20 YEARS

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    Contact Arrilla - Please complete this form or email us at info(at)arrilla.com.au